Shipping Policy

Orders will be shipped after processing time, Monday through Friday. Once your order is shipped, you will receive an email with a tracking number. Typically, you should receive your hair within 1-3 business days after receiving your tracking number. Please note that a signature is required for orders over $500.

Please keep in mind, lengths longer than 30 inches will need an additional 2-3 days of processing.

Please be aware that we cannot be held responsible for any lost, stolen, or damaged packages. If your package is lost, stolen, or damaged, you must contact USPS to file a claim as our packages are insured by USPS. Additional insurance can be purchased at checkout.

For international shipments, please note that we are not responsible for any custom fees that may be incurred.